Contacting Igneus Incorporated

Support for all of Igneus Incorporated's products is through email. Simply click on the most appropriate link below to open a new email addressed to Igneus Inc.

Live phone support is costly. Using email for all our support is one way Igneus Incorporated keeps prices low. We are sorry if your situation requires more conventional phone support. In that case, one of our competitors more costly (much more costly) commercial programs may be right for you.

Purchasing	If you have questions about purchasing a product, need to make special payment arrangements, discuss bulk discounts, or any other question prior to your purchase.
Support	For specific questions about using a product you have purchased. Specify the program your are using (i.e. TSHC 1.0), and clearly describe the problem. Attach any related data file to the email. Also attach a drawing file if it is relevent (pdf, Autocad 2004 or older dwg or dxf). Igneus Incorporated usually answers legitimate support emails within one business day.
Suggest	For specific suggestions of improvements to any of Igneus Incorporated's products or to describe what improvements your company would need before buying an Igneus Incorporated product.